Interesting ITSM Links for the Week

LJIZlzHgQ7WPSh5KVTCB_TypewriterAs we get underway, I’m hoping to share a few interesting ITSM-related links every week or two. There’s a lot of fantastic knowledge sitting out there already, so why not spread the wealth?

 

If you have any you’d like to share as well, feel free to use the Comments section or the Ask Me link above!