Interesting ITSM Links for the Week

Welcome back. This week’s links deal with a variety of interesting topics for folks that look beyond just ITSM. The Information Week article listed below is of particular interest to leaders that think about the culture they encourage in their IT organizations. If you were a prospective employee, how would you react to the culture in your department?

Interesting ITSM Links for the Week

Chugging along for the week. With most universities in the middle of their summer sessions, the higher education ITSM world is a little quiet right now.

The Forbes article below should give every service provider a moment of pause. Are your service offerings evolving to meet changing business needs? Are you offering services that no longer serve your customers well (or at all)? Are you re-evaluating your service offerings on a regular basis to determine their continued need and viability?

Let’s get to our links: