This week’s interesting links include two webinars geared toward services management and support in a higher education context. See you next week!
- BrightTalk: ITIL Dead? Think Again! (webinar)
- Pink Elephant: Implementing IT Service Management – The Aftermath! (webinar)
- BrightTalk: Combat Higher Education Support Challenges Through Collaboration & Consolidation (webinar)
- EDUCAUSE Groups: Knowledge Bases on Web Portals (discussion thread)
- BrightTalk: Higher Ed Col – How to Build Respect for your Higher Ed ITSM Program (webinar)